1. What is Clingi?
Clingi is an online marketplace based in Ghana, launched in 2025, where individuals and businesses can buy and sell a wide range of general goods and services conveniently and securely.
2. Who can use Clingi?
Anyone can use Clingi—whether you’re an individual buyer, a small business owner, or a service provider looking to reach customers across Ghana and West Africa.
3. How do I create an account on Clingi?
Simply visit www.clingi.com , click “Sign Up,” and fill in your details. You’ll need a valid phone number or email for verification. 4. What payment methods are supported?
Clingi supports mobile money payments (MTN Mobile Money, Vodafone Cash, AirtelTigo) as well as debit and credit card payments for a smooth checkout experience.
5. Can I sell products or services on Clingi?
Yes! Clingi allows you to list a variety of goods and services. You can create product listings, set prices, and manage orders directly through your seller dashboard.
6. Is there a fee to use Clingi?
Registering and browsing on Clingi is free. Certain premium features, like featured listings or promotional boosts, may have associated fees.
7. How does Clingi protect my data and privacy?
Clingi follows strict privacy policies and uses secure encryption to protect your personal and payment information. We never share your data without your consent.
8. What if I encounter a problem with a seller or buyer?
Clingi has a customer support team ready to help resolve disputes or issues. You can contact us via the support section on the website or email support@clingi.com . 9. Is Clingi available on mobile?
Yes! Clingi offers a data-light mobile version optimized for low bandwidth areas, making it easy to browse and shop even on basic phones.
10. Does Clingi support local languages?
We are working on adding local language support, including Twi, Ewe, and Hausa, to improve accessibility for users across Ghana.
11. How can I track my orders or sales?
Registered users get access to a dashboard where they can monitor their orders, sales, and account activity in real time.
12. Can I request a refund or return a product?
Yes, Clingi has a refund and return policy. For detailed instructions and eligibility, please visit the Refund Policy section on our website.
13. How do I contact Clingi customer support?
You can reach our support team via email at support@clingi.com or through the contact form on our website.
